Shipping policy

Last updated: 04.04.2025

Processing Time

Orders are typically processed within 1-3 business days. Orders are not processed or shipped on weekends or holidays.

Shipping Time

Delivery times vary depending on your location:

• Canada: 3-7 business days
• United States: 4-8 business days
• International: 7-15 business days

Shipping Confirmation

Once your order has shipped, you will receive a shipping confirmation email containing your tracking number.

Delays

Delivery delays may occur due to customs, weather conditions, or carrier issues beyond our control.

Incorrect Address

Please ensure that your shipping address is correct before completing your order. We are not responsible for orders shipped to incorrectly provided addresses.

Contact

Email: info@dermasoin.ca
Phone: +1 325-655-2523